Guest Service Expert

3 weeks ago


Metairie, Louisiana, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at Courtyard New Orleans Metairie. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and exceeding their expectations
  • Manage the front desk, handling check-ins, check-outs, and guest inquiries
  • Collaborate with the kitchen and other departments to ensure seamless service delivery
  • Maintain a clean and organized work environment, adhering to Marriott International's high standards
  • Participate in ongoing training and development to enhance your skills and knowledge
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical stamina to stand for long periods and move around the hotel
About Marriott International

Marriott International is a global hospitality leader, committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect. We offer a range of benefits and opportunities for growth and development, and we are proud to be an equal opportunity employer.


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