Guest Experience Associate

1 week ago


Metairie, Louisiana, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard New Orleans Metairie. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel exceeds our guests' expectations.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Take ownership of the guest experience in the main areas of the hotel, with a focus on providing personalized service and creating memorable moments for our guests.
  • Complete reports and maintain accurate records to ensure seamless operations.
  • Deliver quality meals and share the highlights of the local area with our guests.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we are passionate about better serving the needs of travelers everywhere. We are looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.



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