Guest Services Ambassador

2 weeks ago


Metairie, Louisiana, United States InTown Suites Full time
Job Summary

The Guest Services Representative will play a vital role in ensuring the satisfaction of our guests by providing exceptional service and support in all front office related functions. This includes handling guest inquiries, resolving issues, and providing information about our hotel and its amenities.

Key Responsibilities
  • Assist guests with check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Provide information about hotel amenities, services, and policies
  • Maintain accurate records and reports of guest interactions
  • Collaborate with other departments to ensure seamless guest experience
Requirements

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be able to multitask, prioritize tasks, and maintain a high level of professionalism at all times.

We are looking for a team player who is passionate about delivering exceptional guest service and is committed to ensuring that our guests have an unforgettable experience at InTown Suites.



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