Field Service Expert
12 hours ago
Are you passionate about technology and problem-solving? We're seeking a skilled Field Service Expert to join our team at Konica Minolta Business Solutions Ltd.
As a Field Service Expert, you'll be responsible for performing maintenance and repairs on our products, including technical diagnostics, break/fix, installation, and troubleshooting connectivity issues. You'll also use and maintain various tools and gauges to repair and diagnose production machinery.
Key Responsibilities:
- Perform maintenance and repairs on Konica Minolta products
- Use and maintain various tools and gauges
- Develop professional customer relationships and maintain high customer satisfaction
- Collaborate with the Account Management team to resolve customer issues
What We Offer:
- Hands-on and computer-based training on current and upcoming technology products and services
- Exposure to IT networks and services with career growth opportunities
- Competitive car allowance program and paid mileage
- Company-provided laptop and phone
- Inclusive and flexible workplace environment
Qualifications:
- 5+ years of experience
- High School or equivalent - Degrees preferred
- CompTIA A+ Certification
- CompTIA Net+ Certification
- CompTIA CDIA+ Certification
- Microsoft MCP or MCITP Certification or equivalent experience
About Us:
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. Our company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services, intelligent information management, managed print services, and industrial and commercial print solutions.
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