Telephone/PBX Operator

4 weeks ago


Palm Springs, California, United States Margaritaville Resort Palm Springs Full time
About the Role

Margaritaville Resort Palm Springs is seeking a skilled Telephone/PBX Operator to join our dynamic hospitality team. As the first point of contact for our guests, you will be responsible for handling all incoming and outgoing calls with professionalism and efficiency.

Key Responsibilities
  • Answer and direct phone calls in a timely and courteous manner
  • Operate a multi-line phone system with ease and accuracy
  • Provide exceptional customer service to our guests
  • Work effectively in a fast-paced environment
  • Collaborate with other team members to ensure seamless communication
Requirements
  • High school diploma or equivalent
  • Excellent communication skills, both verbal and written
  • Previous experience operating a PBX or multi-line phone system preferred
  • Strong customer service skills and the ability to remain calm under pressure
  • Basic computer skills, including proficiency in Microsoft Office and email
  • Ability to work a flexible schedule, including weekends and holidays
What We Offer
  • A competitive salary range of $17.50 per hour
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • 24/7 Teledoc service and free maintenance medications
  • Pet insurance and hotel discounts
  • Tuition reimbursement and paid time off
  • A 401K match and a supportive work culture
About Us

Margaritaville Resort Palm Springs is a vibrant and fun-loving hospitality team that offers a unique and unforgettable experience for our guests. We are committed to delivering exceptional service and creating memorable moments for our guests. If you are passionate about providing exceptional service and creating memorable experiences, we encourage you to apply for this exciting opportunity.



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