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Housekeeping Inspector

4 weeks ago

Palm Springs, California, United States Azul Hospitality Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Inspector to join our team at Azul Hospitality. As a Housekeeping Inspector, you will be responsible for ensuring the highest level of cleanliness and condition of our hotel guest rooms to ensure guest satisfaction.

Key Responsibilities
  • Inspect the daily cleaning of the guest rooms, public areas, and back of the house to ensure brand standards are met.
  • Perform daily room inspections to ensure rooms are cleaned and maintained following the hotels brand standards.
  • Ensure health/sanitation standards are being met to achieve a high level of cleanliness and guest satisfaction.
  • Work with Room Attendants to ensure daily calendar tasks are completed and to educate them on the ABCs of Housekeeping to ensure consistency.
  • Perform Guest Request throughout the day to ensure open tickets and guest requests are completed/closed.
  • Inspect Room Attendant carts and closets to ensure that they are properly stocked, clean, and organized.
  • Ensure VIPS and loyalty members rooms are ready and inspected by check-in time.
  • Ensure Daily show rooms are ready and inspected.
  • Work with Housemen and Public Area Attendants to maintain cleanliness of glass doors and windows through the assigned building.
  • Always use proper two-way radio and phone etiquette when communicating with co-workers.
  • Ensure cleanliness of all trash chute rooms by delegating daily assigned work to House Attendant.
  • Maintain cleanliness of hallways and stairwells (Vacuum/carpet exaction).
  • Maintain cleanliness of all hallway lamps, i.e., sconces and ceiling lamp.
  • Maintain cleanliness of elevators.
  • Maintain cleanliness of hallway telephone and furnish with supply.
  • Support Room Attendant by cleaning and stripping guest rooms as needed.
  • Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed.
Requirements
  • High school or equivalent education required.
  • Experience in the hospitality industry preferred.
  • Ability to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, verbal, written, and electronic.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail-oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact, and diplomacy and collect accurate information to resolve conflicts.
  • Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.