Retail Sales Associate

4 weeks ago


Palm Springs, California, United States Big 5 Full time
Big 5 Retail Sales Associate Job Description

As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth throughout the store.

Key Responsibilities:
  • Provide a productive shopping experience for all customers by answering questions, making recommendations, and resolving issues in a timely and professional manner.
  • Propose add-on sales to customers to increase average transaction value and drive sales growth.
  • Retrieve and stock merchandise from storage areas to maintain a visually appealing and well-organized sales floor.
  • Clean and maintain the sales floor, including merchandise displays and fixtures, to ensure a clean and safe shopping environment.
  • Answer telephones and respond to customer inquiries in a prompt and professional manner.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.


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