Customer Service Ambassador

5 days ago


Jersey City, New Jersey, United States Hemant Jiwnani - State Farm Agent Full time
Job Overview

As a valued member of our team at Hemant Jiwnani - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong interest in marketing insurance products and services.

Key Responsibilities
  • Establish and Maintain Customer Relationships: Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Insurance Sales and Marketing: Utilize a customer-centric approach to educate customers about insurance options, develop leads, and market appropriate products and services.
  • Team Collaboration: Work collaboratively with our team to achieve sales goals, share knowledge, and provide support to ensure exceptional customer service.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and team members.
  • People-Oriented: Be a people person with a strong ability to build rapport with customers and colleagues.
  • Detail-Oriented: Demonstrate attention to detail and a proactive approach to problem-solving.
  • Language Skills: Bilingual Spanish is preferred but not required.
What We Offer
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Flexible Work Arrangements: Work in a dynamic environment with flexible hours.
  • Professional Development: Opportunities for growth and advancement within our agency.
  • Licensing and Training: We provide paid licensing and training to ensure your success.


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