Patient Service Representative

2 days ago


West Chester, Pennsylvania, United States NovaCare Rehabilitation Full time
Overview

We are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation in West Chester, PA. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Responsibilities
  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with various parties, including attorney offices, insurance companies, and translation companies
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers
Requirements
  • High School Diploma or GED
  • 1 Year of Front Desk Experience
  • 1 Year of Medical Office Experience
  • Preferred: 1 Year of Scheduling Experience and Insurance Verification Experience
Physical Requirements

The ideal candidate will be able to walk, stand, bend, and reach consistently throughout a work day/shift. They will also have the ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics.

Equal Opportunity Employer

NovaCare Rehabilitation is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.



  • Chester, Pennsylvania, United States CHESPENN HEALTH SERVICES Full time

    {"title": "Patient Service Representative", "description": "About ChesPenn Health ServicesChesPenn Health Services is a network of community health centers dedicated to providing quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children. Our mission is to provide a healthcare home for every person living...


  • West Chester, Pennsylvania, United States NovaCare Rehabilitation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesFront Desk Operations: Greet...


  • West Chester, Pennsylvania, United States NovaCare Rehabilitation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesGreet new and existing...


  • West Chester, Pennsylvania, United States JobRialto Full time

    Job Title: Patient Service Representative **Job Summary:** At JobRialto, we are seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the quality of patient care is delivered. **Key Responsibilities:** * Answer telephones and respond...


  • Chester, Pennsylvania, United States Beebe Healthcare Full time

    About the RoleBeebe Healthcare is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesInterview patients or their representatives to obtain demographic and insurance...


  • West Chester, Pennsylvania, United States Compunnel Full time

    Job Summary:The Patient Service Representative will work collaboratively with other hospital services, medical staff, and administration to ensure that quality patient care is delivered.Key Responsibilities:Actively participates in the quality of care delivered to patients and participates in departmental QC and performance improvement activities.Answers...


  • West Chester, Pennsylvania, United States Penn Medicine Full time

    Job SummaryPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals.We are seeking a highly skilled Patient Services Representative to join our team. As a key member of our outpatient physical therapy department, you will play a vital role in ensuring the highest level of...


  • West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals.We are seeking a highly skilled Patient Services Representative to join our team. As a key member of our outpatient physical therapy department, you will play a vital role in ensuring the highest level of...


  • West Chester, Pennsylvania, United States Penn Medicine Full time

    About the RolePenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Patient Services Representative, you will play a vital role in ensuring the highest level of care is delivered to our patients.Key ResponsibilitiesExemplify customer service by interacting with...


  • Chester, Pennsylvania, United States Beebe Healthcare Full time

    {"title": "Patient Service Representative", "description": "Why Beebe?Beebe Healthcare is a vibrant, coastal community-based healthcare organization that values excellence and inclusivity. As a Patient Service Representative, you will play a vital role in supporting the health of our patients and contributing to our team's success.Job SummaryUnder the...


  • West Chester, Pennsylvania, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Account Representative to join our team at Trinity Health. As a key member of our revenue cycle team, you will be responsible for ensuring the accurate submission of electronic and paper claims for both primary and secondary insurance coverage.Key ResponsibilitiesTransmit claims to all...


  • West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Customer Service Representative Job DescriptionA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, issues, and requests.Key Responsibilities:Schedule pick-ups and coordinate with internal departments and partners...


  • West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job Title: Customer Service RepresentativeJob Summary:A. Duie Pyle is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their needs are met.Key...


  • West Chester, Pennsylvania, United States County of Chester Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at the County of Chester. As a key member of our administrative staff, you will provide exceptional customer service and support to our clients, ensuring a positive and efficient...


  • West Chester, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service RepresentativeTruMark Financial Credit Union is seeking a highly skilled and motivated Member Service Representative to join our team. As a key member of our Branch Operations team, you will be responsible for delivering exceptional member service and support to our valued customers.Key Responsibilities:Provide personalized service...


  • West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    Penn Medicine is committed to our tripartite mission of delivering exceptional care to patients, engaging in groundbreaking research, and training future leaders in the medical field. Joining this prestigious academic medical center means collaborating with leading clinical, technical, and business professionals across various disciplines. At Penn Medicine,...


  • West Chester, Pennsylvania, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Account Representative to join our team at Trinity Health. As a key member of our revenue cycle team, you will be responsible for ensuring the accurate and timely submission of electronic and paper claims for both primary and secondary insurance coverage.Key ResponsibilitiesTransmit...


  • West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of contact for all customer needs, providing world-class service to our customers.Key ResponsibilitiesSchedule pick-ups and deliveries, trace shipments, and provide shipment ETAs, rate quotes,...


  • West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer needs, providing world-class service to our customers through phone, email, and other communication channels.Key ResponsibilitiesSchedule pick-ups, trace...


  • West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services AssociatePenn Medicine is committed to delivering exceptional patient care and experiences. As a Patient Services Associate, you will play a vital role in supporting our clinical teams and ensuring seamless patient interactions.Key Responsibilities:Manage patient arrivals and departures, ensuring timely and efficient processing.Handle...