Store Operations Manager

4 days ago


Naperville, Illinois, United States Westlake Hardware, Inc. Full time

Westlake Ace Hardware is seeking a skilled Store Operations Manager to join our team. This role is responsible for overseeing the overall operations of our store, ensuring a positive and professional work environment for all associates.

About Us

We are one of the largest hardware retailers in the United States, with over 220 neighborhood stores located throughout the country. Our company values excellence, teamwork, and customer service, and we are committed to providing a safe and respectful workplace for all employees.

Job Summary

The Store Operations Manager will assist the General Manager and Assistant Managers in managing store operations, including supervising staff, managing inventory, and maintaining a clean and organized store environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced retail environment.

Key Responsibilities
  • Supervise store operations, including opening and closing procedures, inventory management, and employee scheduling
  • Assist the General Manager and Assistant Managers in managing store operations, including resolving customer complaints and addressing employee concerns
  • Maintain a clean and organized store environment, including the sales floor, stock room, and outdoor merchandise areas
  • Help ensure successful Loss Prevention, Safety, and Internal Audits
  • Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising on all aspects of running the store
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in a retail management or operations role
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced retail environment
Compensation

$17 per hour



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