Hardware Store Operations Manager

5 days ago


Naperville, Illinois, United States Westlake Ace Hardware Full time
About Westlake Ace Hardware

Westlake Ace Hardware is one of the largest hardware retailers in the United States, operating over 220 neighborhood stores throughout the country. We are committed to providing exceptional customer service and a positive shopping experience.

Job Overview

We are seeking an experienced Floor Supervisor to join our team at Westlake Ace Hardware. This role is responsible for assisting with managing overall store operations and assuming primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers.

Responsibilities
  • Assist with managing overall store operations, including supervising staff, maintaining store appearance, and ensuring compliance with company policies and procedures.
  • Take charge of store operations in the absence of the General Manager and/or Assistant Managers, making key decisions to ensure smooth operations and meet business objectives.
  • Develop and implement strategies to improve store performance, productivity, and customer satisfaction.
  • Collaborate with cross-functional teams to achieve business goals and objectives.
Requirements
  • Bachelor's degree in Business Administration, Retail Management, or related field.
  • At least 3 years of experience in retail management, preferably in a hardware store environment.
  • Proven track record of improving sales, profitability, and customer satisfaction.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work effectively in a fast-paced environment and adapt to changing priorities.
Benefits

Our competitive salary package includes an estimated hourly wage of $17, plus benefits such as health insurance, 401(k) matching, and paid time off.

Why Join Us?

At Westlake Ace Hardware, we value our employees and offer a dynamic work environment that fosters growth, development, and teamwork. If you are passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.



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