Warehouse Operations Specialist

5 days ago

Naperville, Illinois, United States Ingersoll Rand Full time

About Us: Ingersoll Rand is a leading provider of innovative solutions for the industrial and commercial sectors. Our commitment to excellence and customer satisfaction drives us to deliver high-quality products and services that meet the needs of our customers.

Our company thrives on a culture of innovation and ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions.

Job Summary: We are seeking an experienced Warehouse Operations Specialist to join our team at our Chicago Customer Center. As a key member of our warehouse team, you will be responsible for maintaining optimal warehouse operations, including the check-in, servicing, testing, and repair of IR rental assets.

As a Warehouse Operations Specialist, you will ensure that all parts and supplies are organized and readily available for installation, maintenance, and repair activities. You will also provide technical assistance and hands-on work for the start-up, installation, and repair of compressed air rental assets.

Responsibilities:

  • Effectively communicate verbally and in writing with customers, co-workers, and office staff, serving as technical support and fostering strong relationships.
  • Manage warehouse operations, coordinating with Service Coordinators to ensure all necessary parts and supplies are stocked and organized for preventative maintenance, repairs, and rental asset maintenance.
  • Provide technical assistance on rental equipment compressed air systems start-ups, installations, and repairs, with a focus on ensuring equipment operational consistency.
  • Maintain, service, test, and repair Ingersoll Rand rental assets at the customer center location.
  • Follow standard operating procedures for warehouse operations, including receiving, storing, handling, and shipping goods.
  • Conduct thorough safety assessments of the warehouse working environments, ensuring compliance with health and safety regulations and conducting regular EHS assessments.
  • Read and interpret wiring schematics and diagrams for all rental equipment and troubleshooting of rental assets in the field.
  • Document service and warehouse activities comprehensively, completing work orders, maintenance checklists, EHS inspections, and daily time sheets.
  • Assist with weekly inventory assignments, conduct regular inventory audits, and assist in implementing inventory reduction strategies while ensuring the availability of service parts.
  • Ensure proper operation of rental compressed air equipment at the customer location and in the field by completing preventative maintenance requirements and thorough inspections on a variety of compressors and air treatment components.
  • Participate actively in the maintaining of the Customer Centers Warehouse, identifying solutions, suggesting improved methods and techniques, and recommending process improvements.
  • Act as a liaison between the warehouse, field service technicians, and office personnel to align inventory with service needs and assists Field Service Technicians with multi-technician repairs and parts deliveries when required.
  • Occasionally work at customer sites to maintain the rental fleet in operation and provides logistical support as needed through the delivery of parts and special tools.

Requirements:

* A minimum of 2 years' experience in warehouse operations, inventory management, or logistics is required.

* Additional technical experience with servicing, testing, and repairing mechanical systems, particularly in the field of compressed air rental assets, is highly desirable.

* High school diploma or equivalent is required. A degree or certification in Electrical/Electronic Technology, HVAC, or a related field is preferred, with knowledge of AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, and controls.

* Applicants should have a valid driver's license for at least 12 months, with a clean driving record free of major traffic violations such as DUI, Hit & Run, License Suspension, or Reckless/Careless Driving in the last 5 years.

* EPA 608/F-GAS 303/2008/CE/ISHRAE Certification is preferred, with refrigeration experience or certification being a plus.

* Candidates must demonstrate strong communication skills and the ability to work effectively with a diverse team, managing multiple priorities in a dynamic environment.

* Proficiency with warehouse management systems (WMS) and the ability to conduct inventory audits and implement inventory reduction strategies while ensuring the availability of service parts is essential.

* The role requires physical fitness to perform regular safety assessments, warehouse duties, and occasional field service tasks, including lifting and moving items in line with the safety policy.

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