Reception Specialist

1 week ago


Atlanta, Georgia, United States Dillard Hospitality Full time

Host/Hostess Role

Join our esteemed establishment as a Host/Hostess, where your primary goal will be to deliver outstanding service to our patrons. If you take pride in fostering a friendly environment and ensuring that guests enjoy a memorable dining experience, this position is ideal for you.

Key Responsibilities

  • Warmly welcome guests and escort them to their tables
  • Distribute menus and introduce guests to their assigned server
  • Maintain a record of guest names and party sizes
  • Manage table assignments and oversee seating arrangements
  • Engage with guests to confirm their satisfaction
  • Handle incoming calls and manage reservations
  • Ensure dining areas are clean and well-maintained
  • Express gratitude to guests and encourage their return

Additional Duties

  • Process take-out orders
  • Operate cash registers
  • Oversee dining room personnel
  • Assist in food preparation tasks

Tools & Technology Utilized

  • Point of Sale (POS) systems
  • Credit card processing machines
  • Computers, tablets, and mobile devices
  • Office productivity software
  • Telecommunication devices and scheduling applications
  • Table management systems
  • Beverage dispensers and coffee equipment

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