Guest Experience Manager
5 days ago
Avant Gardner is a renowned event space and producer based in New York City, operating a 80,000 square foot complex that hosts various events, including concerts, festivals, and corporate gatherings.
We pride ourselves on delivering unparalleled customer experiences, driven by our commitment to excellence, integrity, and innovation. Our state-of-the-art facilities feature a 200-foot-wide video wall, making us a top choice for world-class productions.
Our Team:
- We value people who embody our core values of professionalism, enthusiasm, and teamwork
- We are dedicated to fostering a culture of inclusivity, respect, and open communication
About the Job
This role offers the opportunity to join a dynamic team that shares your passion for creating unforgettable experiences. As an Event Host Coordinator, you will play a critical role in ensuring our guests have an exceptional time at our venues.
Key Responsibilities:
- Provide exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently
- Work collaboratively with the operations team to ensure seamless event execution
- Develop a deep understanding of our venue's operations, including event schedules, layout, and safety procedures
Requirements:
- Proven experience in hospitality operations, preferably in a fast-paced environment
- Strong communication and problem-solving skills
- Able to work effectively in a team environment
- Familiarity with safety protocols and procedures
Benefits:
- $22 per hour
- Tips exempt
- Ongoing training and development opportunities
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