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Restaurant Experience Manager

3 weeks ago

Brooklyn, New York, United States Red Lobster Full time

About Our Team
At Red Lobster, we're passionate about providing warm hospitality and exceptional guest experiences. As a Restaurant Experience Manager, you will be part of a talented team dedicated to delivering outstanding results and exceeding our guests' expectations.

Job Description
In this role, you will be responsible for:

  • Welcoming guests with a genuine smile and making them feel valued
  • Providing accurate wait times and efficiently managing reservations
  • Catering to guests' needs by offering special experiences
  • Escorting guests to their tables and ensuring seamless transitions

Key Responsibilities
You will work collaboratively with other team members to ensure the success of our restaurant and deliver outstanding results. You will also be responsible for maintaining a high level of customer satisfaction, responding to feedback and concerns in a timely and professional manner.

Salary and Benefits
We offer an estimated salary of $45,000 - $55,000 per year, depending on experience, and a range of benefits including competitive pay, comprehensive training, and opportunities for growth and development.