State Eligibility Consultant

4 days ago

Fort Wayne, Indiana, United States State of Indiana Full time
About the Role

The State Eligibility Consultant plays a critical role in ensuring the integrity and accuracy of public assistance programs. As a key member of the Family and Social Services Administration (FSSA), this position is responsible for determining eligibility for Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) benefits.

Key Responsibilities
  • Review eligibility recommendations and information provided by contract staff
  • Make eligibility determinations for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines
  • Examine data matches to find inconsistent and unreported data
  • Approve claims referred and calculated by the Contractor
  • Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants
  • Stay current on all changes in rules, regulations, and guidelines regarding individual benefit programs
Requirements
  • Willingness to travel with reasonable accommodation
  • Thorough knowledge of public assistance policy, practices, and procedures
  • Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs
  • Working knowledge of computerized eligibility systems
  • Ability to identify problems, evaluate alternatives, and implement effective solutions
  • Ability to use tact and empathy in dealing with people from varied backgrounds
  • Ability to use discretion in dealing with all clients, and fellow employees' personal information
  • Demonstrates effective interview and communication skills
  • Ability to be flexible and self-motivated in managing multiple priorities
  • Ability to work independently and as part of a team
  • Ability to perform basic mathematical calculations
Benefits of Employment
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

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