Cybersecurity Operations Manager

2 weeks ago

Chicago, Illinois, United States McDonald's Corporation Full time

Company Overview
McDonald's Corporation stands as a globally recognized brand, operating in over 100 countries and serving 70 million customers daily. Our growth strategy emphasizes innovation and responsiveness to customer needs, ensuring we remain a leader in the industry for nearly 70 years. At McDonald's, we view each day as an opportunity to create a positive impact, guided by our core values of inclusivity, service, integrity, community, and family.

We are committed to making a difference through initiatives such as supporting Ronald McDonald House Charities and promoting sustainability. Our dedication to our values drives us to use our resources for the greater good, benefiting our customers, employees, and the planet. We offer a comprehensive benefits package, including a sabbatical program, tuition assistance, and flexible work arrangements.

Job Summary
The ideal candidate for this leadership position will possess the capability to guide and manage a small team with minimal oversight, demonstrating proficiency in cybersecurity protocols, cloud technologies, detection and response frameworks, and incident management processes (containment, eradication, recovery, and lessons learned).

The successful candidate will:

  • Exhibit expertise in implementing established incident response protocols and practices.
  • Demonstrate meticulous attention to detail and foster collaboration across diverse global teams.

Key Qualifications
The candidate must have:

  • A background in defensive strategies and the ability to analyze and report on network events from various sources.
  • Experience in leading the resolution of security crises and urgent incidents within security operations or incident response.
  • Strong understanding of computer networking concepts, protocols, and security methodologies.
  • A comprehensive knowledge of system and application security threats and vulnerabilities.
  • Advanced skills in identifying network attacks and their correlation with security threats.
  • Proven experience in utilizing intrusion detection techniques and methodologies.
  • Significant oversight experience in standard security operations principles and practices.

Additionally, the candidate will:

  • Align cybersecurity initiatives with the organization's mission and strategic objectives.
  • Utilize exceptional written communication skills to create and present professional reports and high-impact recommendations to senior management.
  • Collaborate effectively with global partners to ensure a cohesive approach to cybersecurity efforts.
  • Lead the design and execution of tabletop exercises to enhance incident response preparedness.
  • Work closely with the Incident Response team, market partners, and the Security Operations Center, providing strategic oversight and validation of security measures while offering insights for continuous improvement.
  • Deliver data-driven cybersecurity recommendations to senior leadership based on thorough analysis of significant threats and vulnerabilities.
  • Stay informed on emerging cybersecurity trends and contribute to the formulation of future strategies.
  • Provide mentorship and guidance to junior cybersecurity team members.

Minimum Requirements
A Bachelor's degree or equivalent experience in Computer Science, Cybersecurity, Information Technology, Software Engineering, Information Systems, or Computer Engineering, along with 5+ years of experience in a security operations or incident response role.

Preferred Skills
Professional certifications such as GIAC, GCIH, GCIA, or ITIL are advantageous. Familiarity with the NIST Risk Management Framework, NIST Cybersecurity Framework, and Cyber Kill Chain is preferred. Experience with case management tools, SOAR, email security solutions, SIEM, and EDR technologies is beneficial. Experience in multinational companies and developing automation through scripting languages like Python is also desirable.

Equal Opportunity Statement
McDonald's is an equal opportunity employer committed to diversity in our workforce. We promote an inclusive work environment that fosters positive experiences for all individuals.

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