Customer Service Specialist

1 week ago


Getzville, New York, United States Columbus McKinnon Full time
About the Role:

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:
  • Receive and initiate communications with customers and internal personnel
  • Enter orders and other customer information into our computer system
  • Interface with various departments to check deliveries and quotations
  • Quote prices to customers and confirm in writing as required
  • Use computer and customer files to look up order information and retrieve data from sales catalogs
  • Participate in project and problem-solving teams
  • Learn our products, services, and policies through various training programs
  • Perform other duties as assigned
Requirements:
  • High school diploma
  • Associate's degree from a two-year college or technical school preferred
  • Strong organizational skills with the ability to adapt and successfully multi-task
  • Current working knowledge of Excel and Outlook
  • Excellent interpersonal and communication skills
  • Genuine desire to service the customer
  • Ability to problem solve and think creatively
  • Forms strong working relationships with the team
  • Excellent time management skills
  • Excellent verbal and written communication skills
About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer, and marketer of intelligent motion solutions that move the world forward and improve lives. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. We are proud of our heritage and committed to growing globally with a diverse and inclusive workforce.

Benefits:
  • Competitive hourly rate of $19.00/hour
  • Comprehensive benefits package
  • Opportunity to work with a leading company in the industry
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities


  • Getzville, New York, United States Columbus McKinnon Full time

    Job Title: Customer Service SpecialistJob Summary/OverviewThe Customer Service Specialist will be responsible for receiving customer inquiries, taking and entering orders, and providing information such as product technical data, pricing, scheduling, shipment and delivery data. The CSR will also provide Field Sales Managers, Territory Managers with...


  • Getzville, New York, United States Columbus McKinnon Full time

    Job Title: Compliance SpecialistJob Summary/OverviewThe Compliance Specialist will be responsible for creating new customer accounts and maintaining customer information to ensure we are meeting customer expectations. This position will also be responsible for processing credits and returns. They will interact with customers, sales representatives, customer...


  • Getzville, New York, United States Columbus McKinnon Full time

    Position Title: Senior Specialist, Customer ComplianceJob Overview:The Senior Specialist in Customer Compliance plays a crucial role in ensuring the integrity of Customer Master Data across all ERP systems. This position is essential for maintaining accuracy and consistency while meeting customer expectations. Responsibilities include managing credits and...


  • Getzville, New York, United States Columbus McKinnon Full time

    Job Title: Customer Compliance SpecialistJob Summary:The Customer Compliance Specialist will play a critical role in ensuring the accuracy and consistency of customer data, while also providing exceptional customer service and support. This position will be responsible for creating new customer accounts, processing credits and returns, and interacting with...


  • Getzville, New York, United States Jewish Community Center of Greater Buffalo Full time

    The Jewish Community Center of Greater Buffalo is seeking a highly skilled and customer-focused individual to join our Member Services Team. As a Member Services Associate, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience at our facility. Your primary duties will include answering phones,...


  • Getzville, New York, United States Jewish Community Center of Greater Buffalo Full time

    The Jewish Community Center of Greater Buffalo is seeking a professional and customer-focused individual to join our Member Services Team. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience for all.Key Responsibilities:Respond to member inquiries and resolve...


  • Getzville, New York, United States TEKsystems Full time

    Job OverviewAs a key player in our organization, you will be responsible for delivering exceptional remote technical assistance and customer service to our internal teams and partners.Key ResponsibilitiesProvide advanced remote support for software issues and minor operating system modifications, ensuring thorough investigation and resolution of complex IT...


  • Getzville, New York, United States SAS Retail Services Full time

    Become a vital part of our enthusiastic team as a Retail Sales Specialist. In this diverse position, you will shine in areas such as product presentation, customer engagement, and promotional demonstrations. We are looking for an individual who excels at building strong connections with store management, captivating customers, enhancing product visibility,...


  • Getzville, New York, United States Horizon Health Alliance Full time

    Job DescriptionJob Summary:Horizon Health Alliance is seeking a highly skilled AR Payment Specialist to join our team. As an AR Payment Specialist, you will play a critical role in ensuring the smooth operation of our accounts receivable process.Key Responsibilities:Track and Post Insurance Payments: Utilize HIPAA 5010 transaction files to track and post...

  • Support Specialist

    1 week ago


    Getzville, New York, United States Summit Educational Resources Full time

    Job SummarySummit Educational Resources is seeking a highly motivated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing person-centered programming and support to individuals with developmental disabilities.Key ResponsibilitiesPerson-Centered Programming: Ensure that individuals supported...


  • Getzville, New York, United States William S. Hein & Co., Inc. Full time

    Job OverviewCompany OverviewWilliam S. Hein Co., & Inc. is a distinguished publishing firm that serves over 3,500 institutions across more than 150 countries. For decades, we have been committed to delivering exceptional customer service and innovative solutions to the legal and academic sectors. Our flagship product, HeinOnline, stands as the largest...


  • Getzville, New York, United States William S. Hein & Co., Inc. Full time

    Job OverviewCompany BackgroundWilliam S. Hein Co., & Inc. is a distinguished publishing firm dedicated to serving over 3,500 institutions across more than 150 nations. For many years, we have focused on delivering exceptional customer service and innovative solutions to the legal and academic sectors. Our flagship product, HeinOnline, stands as the largest...


  • Getzville, New York, United States Motion Recruitment Full time

    {"Job Title: Presentation Graphics SpecialistAbout the Role:As a Presentation Graphics Specialist at Motion Recruitment, you will be responsible for creating high-quality marketing materials, including pitch books, deal books, and infographics. You will work closely with our team to develop creative solutions that enhance client materials and ensure all...


  • Getzville, New York, United States The Summit Center Full time

    Job Summary: The Summit Center is seeking a highly skilled and dedicated Adapted Physical Education Specialist to provide physical education services to students with developmental disabilities. As a key member of our team, you will be responsible for delivering APE services, collaborating with classroom staff, and creating an effective classroom...


  • Getzville, New York, United States Jewish Family Services of Western New York Full time

    WHY WORK WITH JEWISH FAMILY SERVICES? For over 150 years, Jewish Family Services of Western New York has been dedicated to delivering high-quality assistance to all individuals in need, embodying the mission to 'repair the world.' Our services are founded on the vital link between mental health, physical wellness, and self-esteem. Our esteemed reputation...


  • Getzville, New York, United States Jewish Family Services of Western New York Full time

    WHY WORK WITH JEWISH FAMILY SERVICES? For over 150 years, Jewish Family Services of Western New York has dedicated itself to delivering high-quality assistance to those in need, embodying the mission to 'repair the world.' Our services are rooted in the vital link between mental health, physical wellness, and self-esteem. Our esteemed reputation is built on...


  • Getzville, New York, United States Jewish Community Center of Greater Buffalo Full time

    The Jewish Community Center of Greater Buffalo is seeking a professional and customer-focused individual to join our Member Services Team. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience at our facility.Key Responsibilities:Member Services: Greet and assist...


  • Getzville, New York, United States Citigroup Inc Full time

    Job SummaryCitigroup Inc. is seeking a highly skilled and detail-oriented professional to join our team as a Cross Asset Derivative Confirmations Specialist. This role is responsible for ensuring the accuracy and completeness of securities and derivatives transactions, and for providing analytical support to traders and other stakeholders.Key...


  • Getzville, New York, United States SPX FLOW, Inc. Full time

    POSITION OVERVIEW The Installation and Commissioning Specialist plays a crucial role in enhancing project outcomes by effectively managing and executing various tasks in accordance with the objectives, priorities, and methodologies of the Installation and Commissioning (I&C) function. This position requires a high degree of independence and collaboration...


  • Getzville, New York, United States CrossAmerica Partners LP Full time

    We are seeking a friendly and smiling face to join our team at CrossAmerica Partners LP as a Food Service Sales Associate. As a key member of our team, you will be responsible for providing quick and friendly customer service, handling cash transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide exceptional customer...