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Member Services Representative
2 months ago
The Jewish Community Center of Greater Buffalo is seeking a professional and customer-focused individual to join our Member Services Team. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience at our facility.
Key Responsibilities:
- Member Services: Greet and assist members, respond to inquiries, and resolve issues in a timely and professional manner.
- Membership Processing: Process membership applications, renewals, and cancellations, ensuring accurate and efficient transactions.
- Task Management: Perform various tasks as assigned by management, including data entry, filing, and other administrative duties.
Requirements:
- Customer Service: Provide exceptional customer service, responding to member inquiries and resolving issues in a professional and courteous manner.
- Communication: Possess excellent communication and interpersonal skills, with the ability to work effectively with members, staff, and management.
- Flexibility: Be flexible and adaptable, with the ability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
Benefits:
- Competitive Pay: Starting at $16.00/hour
- Opportunities for Advancement: Opportunities for professional growth and development within the organization
