Event Service Supervisor

1 week ago


Brooklyn, New York, United States The William Vale Hotel Full time

Position Overview:
The Banquet Captain plays a crucial role in delivering exceptional customer service and overseeing all facets of event operations in line with company standards.


About The William Vale:
Located in the vibrant neighborhood of Williamsburg, The William Vale is a luxury boutique hotel that has quickly become a central hub for both visitors and locals. With a focus on innovative dining and engaging experiences, our hotel features a rooftop film screening, a skating rink, and stunning views from every room.


Key Responsibilities:
* Lead the event service team to ensure seamless execution of events from setup to breakdown.
* Maintain a thorough understanding of menu items and service flow.
* Review event function sheets (BEO) to ensure all requirements are met.
* Prepare necessary documentation, including inventory and assignment sheets, in a timely manner.
* Inspect event spaces to confirm adherence to specifications.
* Conduct pre-event meetings with staff to clarify event details.
* Collaborate with the Culinary Team to guarantee timely food service and presentation.
* Engage with clients to gather event specifics, including guest count and timelines.
* Ensure food presentation and portion control are maintained throughout events.


Qualifications:
* Minimum of 3 years of experience in banquet or event service.
* Strong knowledge of food and beverage service, ideally with front-of-house experience.
* Proficient in English communication.
* Ability to manage multiple events simultaneously under pressure.
* Capable of standing for extended periods and lifting up to 50 pounds.
* Flexible availability, including weekends.


Benefits:
We offer comprehensive medical, dental, and vision benefits after 90 days for full-time employees, along with a 401(k) plan, Paid Time Off, dining discounts, and various wellness programs.


For more information about The William Vale and our culinary offerings, please visit our website.



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