Customer Service Supervisor
6 days ago
About the Role:
We are seeking a highly motivated and experienced Sales Supervisor to join our team at Karl Lagerfeld Paris. As a Sales Supervisor, you will play a key role in driving business success and providing exceptional customer service.
Key Responsibilities:
- Meet sales goals and motivate team members to achieve store sales performance.
- Provide outstanding customer service and ensure that team members follow suit, maximizing profitability through excellent customer service.
- Contribute to a positive team environment, keeping team members focused on achieving store and personal goals, recognizing successes, and boosting store morale.
- Process customer transactions and other register functions while adhering to company cash handling policies.
Requirements:
- One + year(s) successful retail experience and High School diploma (Post-Secondary education encouraged, retail management degree a plus).
- Excellent interpersonal communication skills, promoting effective sales and customer relations.
- Ability to coordinate activities of others.
- Ability to work in a fast-paced environment.
- One year specialty apparel retail management experience required.
- Preference given to candidates that can speak Cantonese and/or Spanish in addition to English.
About Us:
At Donna Karan, we are a dynamic company that provides competitive salary and excellent benefits, including medical, dental, 401k, life, disability, and more. We are an Equal Opportunity Employer and a member of the AM Retail Group family of retail stores, which includes DKNY, Donna Karan, Karl Lagerfeld Paris, G.H. Bass & Co., Andrew Marc & Wilsons Leather.
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