Senior Banking Relationship Manager

5 hours ago


San Antonio, Texas, United States Tata Consultancy Services Full time
About the Role

We are seeking a highly skilled and experienced Senior Banking Relationship Manager to join our team at Tata Consultancy Services. As a key member of our operations team, you will play a vital role in providing exceptional customer service and support to our members.

As a Senior Banking Relationship Manager, you will be responsible for facilitating service conversations on our Banking – Auto Loans line of business or product set. You will work within defined guidelines to collect requirements and respond with relevant solutions through client-defined parameters.

Key Responsibilities:
  • Provide operational support to members with their Banking – Auto Loans line of business or product.
  • Review accounts and processes transactions that may require action.
  • Identify and confirm the member's immediate request(s) and work to resolve issues.
  • Explore member's needs and recommend to fund an outstanding Loan.
  • Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions.
  • Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
Requirements:
  • High School Diploma OR GED
  • Banking, Lending experience would be an additional advantage
  • Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures
  • Strong interpersonal and communication skills
  • Ability to prioritize and multi-task while navigating through multiple business applications
Benefits and Salary Information

The estimated annual salary for this position is around $62,500-$72,000 depending on location and experience. Our company offers a range of benefits, including competitive compensation packages, opportunities for professional growth and development, and a collaborative work environment. We believe in recognizing and rewarding our employees' hard work and dedication, which is why we offer a comprehensive benefits package designed to meet the unique needs of our team members.



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