Business Relationship Manager

5 days ago


San Antonio, Texas, United States Gallagher Full time

About the Role

We are seeking a highly skilled and dedicated Client Service Director II to join our team at Gallagher. As a key member of our Client Service team, you will be responsible for delivering exceptional service to our clients and driving business growth.

Key Responsibilities

  • Manage a portfolio of client accounts and develop strategic plans to enhance service delivery and increase revenue.
  • Build and maintain strong relationships with clients, understanding their needs and delivering tailored solutions to meet their goals.
  • Collaborate with internal stakeholders to ensure seamless service delivery and identify opportunities for improvement.
  • Develop and implement business growth strategies to increase revenue and market share.
  • Monitor and report on key performance indicators to ensure consistent service delivery and business growth.

Requirements

  • Bachelor's degree with 3+ years of client service and/or claims management experience.
  • Or, high school degree/GED with 8+ years of client service and/or claims management experience, plus a Producer's License.
  • Ability to travel up to 25% of the time.
  • Proficiency in Microsoft Office.

About Gallagher

Gallagher is a leading insurance broker and risk management advisor, committed to delivering exceptional service to our clients and driving business growth. We value diversity and inclusion, and we are committed to creating a workplace culture that is welcoming and inclusive for all employees.

What We Offer

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Training and development opportunities to help you grow in your career.

How to Apply

If you are a motivated and dedicated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role.



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