Customer Experience Manager
6 days ago
We are seeking a highly skilled and motivated Client Services Associate to join our team at Misty SOLDwisch Team - Better Homes and Gardens Real Estate Inno. As a Client Services Associate, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Customer Experience Management: Oversee the development and implementation of systems and protocols to ensure a superior customer experience.
- Concierge Services: Manage the customer experience by serving as a concierge for potential home buyers and sellers, handling numerous phone calls, emails, and text messages daily.
- Team Supervision: Supervise and manage agents to ensure they are delivering quality services throughout the transaction.
- Communication and Conversation: Engage in conversations with potential buyers/sellers and agents on the team, focusing on building strong relationships and driving sales.
- Iowa Real Estate License: Must obtain and maintain an active Iowa real estate license for employment.
- Team Culture Fit: Must fit into our team culture, which values passion, confidence, patience, fun-lovingness, hard work, compassion, personability, resilience, energy, intelligence, flexibility, and ambition.
We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and collaboration.
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Retail Customer Experience Manager
4 days ago
Des Moines, Iowa, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...
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Delicatessen Department Manager
5 days ago
Des Moines, Iowa, United States Hy-Vee Full timeJob Title: Delicatessen Department ManagerAbout the Role:This is an exciting opportunity to join the Hy-Vee team as a Delicatessen Department Manager. As a key member of our store operations team, you will be responsible for leading the delicatessen department to deliver exceptional customer service, drive sales growth, and maintain a high level of store...
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Customer Experience Representative
6 days ago
Des Moines, Iowa, United States Principal Financial Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our dental insurance contact center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers via inbound and outbound phone...
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Customer Experience Ambassador
6 days ago
Des Moines, Iowa, United States AEG Full timeAbout the RoleAEG is seeking a highly motivated and customer-focused Guest Services Event Staff to join our team at the Iowa Events Center. As a Guest Services Event Staff, you will be responsible for providing exceptional customer service and assistance to all guests, ensuring a safe and secure environment, and working collaboratively with our team to...
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Customer Experience Manager
6 days ago
West Des Moines, Iowa, United States Kum & Go Full timeJob Summary:Kum & Go is seeking a highly skilled and motivated Lead Retail Team Member to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, supporting store operations, and contributing to the overall success of our stores.Key Responsibilities:Customer Service: Provide top-notch customer...
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Customer Experience Representative
2 days ago
West Des Moines, Iowa, United States Idaho Farm Bureau Insurance Full timeJob SummaryThe Customer Experience Specialist plays a vital role in delivering exceptional customer service by providing training and support to agency staff, ensuring representation of the Farm Bureau brand, and assisting the Customer Experience team in projects and initiatives.Key ResponsibilitiesAnswer incoming calls from insured customers and agent...
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Customer Experience Professional
7 days ago
Des Moines, Iowa, United States The Principal Financial Group Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Experience Specialist 2 to join our Participant Contact Center (PCC) team at The Principal Financial Group.Key Responsibilities:Provide exceptional customer service to 401(k) participants via phone, ensuring their retirement account inquiries are addressed promptly and...
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Retail Store Manager
1 week ago
West Des Moines, Iowa, United States H&M Group Full timeDepartment ManagerH&M Group is a leading global fashion retailer that values diversity, inclusivity, and customer satisfaction. As a Department Manager, you will play a key role in driving sales and profit growth while delivering exceptional customer experiences.Key Responsibilities:Business Development:Analyze and follow up on sales and profit key...
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Des Moines, Iowa, United States The Principal Financial Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist 2 to join our Participant Contact Center team at The Principal Financial Group.Key Responsibilities:Provide exceptional customer service to 401(k) participants via inbound phone inquiries.Assist participants in understanding their retirement accounts and help them take action to...
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Customer Service Manager
7 days ago
Des Moines, Iowa, United States Pearson Lanka Full timeJob Summary:The Customer Service Manager will be responsible for leading a team of customer support agents in providing exceptional service to our customers. This role will involve managing and developing a team of customer support agents, ensuring that they have the necessary skills and knowledge to provide high-quality service to our customers.Key...
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Member Service Representative
3 days ago
Des Moines, Iowa, United States GreenState Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at GreenState Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their financial needs are met, and promoting our products and services.Key ResponsibilitiesProvide quality...
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Hospitality Bartender
6 days ago
Des Moines, Iowa, United States Blue Sushi Sake Grill Full timeAbout Blue Sushi Sake GrillWe are a modern sushi restaurant that combines creative ingredients with positive vibes and happy moments to create a unique dining experience.About the JobWe are seeking a skilled Bartender to join our team at Blue Sushi Sake Grill. As a Bartender, you will be responsible for:Providing exceptional customer service and creating a...
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Client Experience Manager
5 days ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleAs the leader of Bank Iowa's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance with established standards...
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Manager of Customer Success for EV Solutions
2 weeks ago
Des Moines, Iowa, United States General Motors Full timePosition Overview:This role offers the flexibility of remote work, allowing the selected candidate to operate off-site while managing customer accounts effectively. The position entails regular visits to customer locations within designated territories.About GM Envolve:At GM Envolve, we are dedicated to being the preferred partner for businesses and...
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Client Experience Manager
3 days ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeJob DescriptionAbout the RoleAs the leader of Bank Iowa Corporation's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance...
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Client Experience Manager
4 days ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleAs the leader of Bank Iowa's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance with established standards...
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Client Experience Manager
3 days ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeJob DescriptionOverviewAs the leader of Bank Iowa Corporation's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance with...
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Strategic Customer Success Manager
2 weeks ago
Des Moines, Iowa, United States General Motors Full timePosition Overview:Remote Work:This role allows for flexible working arrangements, enabling employees to operate off-site on a permanent basis while maintaining regular visits to customer locations.About GM Envolve:At GM Envolve, we strive to be the preferred partner for businesses and government entities, delivering comprehensive solutions tailored to their...
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Learning Experience Designer
7 days ago
Des Moines, Iowa, United States Kum & Go Full timeAbout the RoleMaverik is seeking a skilled Instructional Designer to join our team. As an Instructional Designer, you will be responsible for creating engaging and effective learning experiences that support our organizational objectives.Key ResponsibilitiesDevelop a deep understanding of our organizational goals and create training programs that align with...
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Patient Experience Advocate
3 days ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Advocate to join our team at UnityPoint Health. As a Patient Experience Advocate, you will play a critical role in ensuring that our patients receive the highest level of care and support.Key Responsibilities:Strengthen Relationships: Develop and maintain strong relationships...