Intermediate Helpdesk Support Specialist

19 hours ago


Scott Air Force Base, Illinois, United States CEdge Inc Full time
Job Summary

CEdge Inc is seeking an Intermediate Helpdesk Support Specialist to provide on-site support for SDDC's OIS NIPRNET and SIPRNET customers. The ideal candidate will have a strong background in troubleshooting and resolving workstation and peripheral problems, as well as experience with configuration, maintenance, and troubleshooting of desktop platforms.

Key Responsibilities
  • Provide on-site support for SDDC's OIS NIPRNET and SIPRNET customers
  • Troubleshoot and resolve workstation and peripheral problems
  • Configure, maintain, and troubleshoot desktop platforms
  • Perform workstation upgrades, new workstation imaging/setup/installations, and replacement of workstations and peripherals
Requirements
  • IAT II certification
  • CCNA Security certification
  • CSA+ certification
  • GICSP certification
  • GSEC certification
  • Security+CE certification
  • SSCP certification
What We Offer
  • Full benefits package
  • 10 days PTO
  • 10 paid holidays
  • 401K


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