Satellite Network Support Specialist
4 weeks ago
Job Overview:
**Job Title:** Satellite Network Support Specialist
**Location:** Scott AFB, Illinois
**Clearance Level:** Secret (Active, In-Scope)
This position involves shift work, which may include nights and weekends.
**Job Description:**
C3EL is seeking a highly skilled Satellite Network Support Specialist to support the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS). As a key member of our team, you will provide 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.
**Responsibilities:**
* Perform IP network support, including configuration of switches, routers, firewalls, and voice equipment.
* Conduct IP satellite modem support, including configuration and issue of option/boot files.
* Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
* Remotely access and de-access customers into the IP/SATCOM networks.
* Verify equipment is operating in the baseline configuration and react to alarms as necessary.
* Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
* Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications.
**Minimum Qualifications:**
* Secret (or higher) clearance
* 2+ years of recent and relevant experience
* Basic knowledge of IP circuits & routers
* IAT II Certification (Security+ CE, CCNA-Security, etc.)
**Desired Qualifications:**
* Moderate level IP/Networking experience, including hands-on configuration of routers, switches, firewalls, and IP Modems
* Moderate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems
* Moderate understanding and experience with the operation/configuration of MILSATCOM encryption devices
* Moderate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR)
* Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow
* Utilization of SAA/GAAs as source documentation for network configuration
* Ability to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubs
* CCNA or CCNP certification
**Education:**
* A minimum of a high school diploma or equivalent is required.
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