Votran Call Center Representative

3 weeks ago


DeLand, Florida, United States County of Volusia FL Full time

Job Summary:

We are seeking a highly skilled and customer-focused Call Center Agent to join our team at the County of Volusia FL. As a Call Center Agent, you will be responsible for receiving and responding to paratransit reservation information requests from customers or their representatives.

Key Responsibilities:

  • Receive and respond to paratransit reservation information requests
  • Enter reservations into the Trapeze call center system
  • Provide excellent customer service and support to customers
  • Work effectively in a fast-paced call center environment

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a team environment
  • Basic computer skills and knowledge of call center software

What We Offer:

  • A competitive hourly rate
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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