Customer Service Representative

3 days ago


Hope Mills, North Carolina, United States Camping World Holdings, Inc. Full time
Camping World Holdings, Inc. - Receptionist

Camping World Holdings, Inc. is seeking a highly motivated and forward-thinking Receptionist to provide a meaningful customer experience. The ideal candidate will have a proven track record and desire to grow within our organization.

Key Responsibilities:
  • First point of contact for customers, setting the tone for a positive experience
  • Greet and welcome customers, directing them to the appropriate team member(s)
  • Coordinate front desk activities, including answering and directing incoming phone calls
  • Track incoming sales calls in our CRM
  • Maintain a strong work ethic with total commitment to success every day
  • Assist customers with any questions directed to the reception desk
Requirements:
  • High School education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation, and relationship-building skills
  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
What We Offer:
  • Competitive pay: $14.00-$16.33 Hourly
  • Paid Time Off, 401(k), Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on-the-job training opportunities
  • Full-time associates: comprehensive benefit package including medical, dental, vision, and more
  • Part-time associates: access to dental & vision coverage

We are an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.



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