Customer Service Representative

3 days ago


Hope Mills, North Carolina, United States Walmart Full time
Job Overview

As a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Processing returns, refunds, and financial transactions accurately and efficiently.
  • Working collaboratively with colleagues to maintain a clean and organized store environment.
  • Participating in visual merchandising and inventory management to ensure a visually appealing store display.
Benefits and Perks

At Walmart, we offer a comprehensive benefits package to support your physical, emotional, and financial well-being. Some of the benefits include:

  • Competitive hourly wage with opportunities for performance-based incentives.
  • 401(k) plan with company match.
  • Stock purchase plan.
  • Company-paid life insurance.
  • Short-term and long-term disability insurance.
  • Access to paid time off, including vacation, sick leave, and holidays.
  • Eligibility for tuition reimbursement through Live Better U.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and demonstrate a commitment to providing exceptional customer service.



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