Restaurant Business Manager

7 days ago

Columbus, Ohio, United States Long John Silvers Full time

Restaurant General Manager

The ideal candidate for this Restaurant General Manager role at Long John Silver's will be responsible for ensuring compliance with company standards in all areas of restaurant operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Key Responsibilities:

  • Guest Experience: Address and resolve guest inquiries and concerns, take responsibility for positive engagement with guests.
  • Team Management: Recruit, hire, develop and motivate team members; manage work schedules.
  • Restaurant Maintenance: Maintain a safe, comfortable work environment for employees and customers, ensure the restaurant is clean and equipment is in good working condition at all times.
  • Food Safety and Quality: Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
  • Marketing and Sales: Maintain a local marketing program that will continue to grow sales.
  • Administrative Responsibilities: Manage administrative responsibilities such as employee time keeping, inventory management, cash handling and sales reporting.

Requirements:

  • An associate's degree or equivalent.
  • At least one (1) year related experience and/or training.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to speak effectively before groups of customers or employees.

Physical Demands/Working Conditions:

  • While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
  • The employee is frequently required to handle, feel and reach with hands and arms.
  • The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.

Working Environment:

  • The employee is occasionally exposed to cooking fumes.
  • The noise level in the work environment is usually moderate.

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