Restaurant Operations Manager

1 week ago

Columbus, Ohio, United States McDonald's Full time

Position Overview
This job posting is for a role within a restaurant that is independently owned and operated by a franchisee, distinct from McDonald's USA.

This franchisee holds a license to utilize McDonald's branding and food offerings while managing the restaurant. It is important to note that this franchisee operates as a separate entity and employer from McDonald's USA.

Employer Responsibilities
If you are selected for this position, the franchisee will be your employer, not McDonald's USA. The franchisee is solely accountable for all employment-related matters at the restaurant, including hiring, termination, disciplinary actions, oversight, staffing, and employee scheduling.

McDonald's USA does not have any influence over employment decisions at the restaurant, nor will it receive a copy of your employment application.

Career Development
At McDonald's, we believe in fostering careers that are fulfilling and provide substantial benefits and opportunities for advancement. We encourage individuals to pursue their education, enhance their skills, and express their authentic selves.

Team Dynamics
Our team members are committed to working with enthusiasm and purpose, identifying new talent, offering guidance and support, refining their leadership abilities, and contributing to a business that delivers exceptional food and memorable experiences.

Role of the General Manager
The General Manager is tasked with overseeing a profitable restaurant while ensuring adherence to McDonald's high standards of Quality, Service, and Cleanliness.

These expectations are rigorous, making this a significant role. The General Manager collaborates with their superior to establish the restaurant's objectives and devises a strategy to meet those goals.

To achieve these targets, the General Manager leads a team of Department Managers, each responsible for specific areas within the restaurant. This involves assisting Department Managers in setting their own objectives, monitoring their progress, and providing coaching to enhance departmental performance.

By strengthening the departments, the overall restaurant performance improves.

The General Manager may also be involved in recruiting and developing Department and Shift Managers to ensure the restaurant has a capable team for future success.

Candidate Profile
Ideal candidates should possess prior experience as a General Manager in high-volume establishments. A background in quick-service restaurants is highly preferred, along with experience in hospitality or retail sectors. Candidates must be at least 18 years old to hold a managerial position in our corporate-owned restaurants.

This job posting provides an overview of the responsibilities associated with working in a McDonald's restaurant, but it does not encompass all aspects of the role.

Individuals employed in a McDonald's restaurant undertake a variety of tasks daily, and this posting does not enumerate all essential functions of the position.

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