Customer Account Professional

5 days ago


Virginia Beach, Virginia, United States Eterno Inc Full time
Job Description
Cultivating Strong Relationships and Delivering Exceptional Service

We are seeking a highly skilled Customer Account Representative to join our dedicated team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and resolving any issues that may arise.

About the Role:

  • You will work closely with our customers to understand their unique needs and preferences, providing personalized solutions to meet their expectations.
  • Effective communication and interpersonal skills are essential in this role, as you will be interacting with clients on a daily basis, addressing their concerns, and providing timely updates.
  • Your attention to detail and organizational skills will be critical in managing multiple customer accounts, ensuring accurate record-keeping, and meeting deadlines.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year, depending on experience, plus opportunities for performance-based bonuses and professional growth.
  • Ongoing training and development opportunities to enhance your customer service and account management skills, ensuring you remain up-to-date with industry best practices.
  • A collaborative and supportive work environment, where you will have the chance to build lasting relationships with your colleagues and contribute to the success of our organization.
  • Clear paths to advancement within the Customer Account team, offering opportunities for career progression and professional development.


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