Customer Service Liaison

3 days ago


Virginia Beach, Virginia, United States Avenir Consulting Solutions Inc Full time

Avenir Consulting Solutions Inc. is seeking an experienced Customer Service Liaison to join their team.

About the Role

The Customer Service Liaison will be responsible for serving as the primary point of contact for assigned customer accounts, addressing their needs and inquiries in a professional and timely manner.

This role requires excellent communication skills, a customer-focused mindset, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Serve as the primary point of contact for assigned customer accounts
  • Address customer needs, inquiries, and concerns in a professional and timely manner
  • Collaborate with the sales and customer connection team to ensure customer satisfaction and retention
  • Develop and maintain strong relationships with customers through effective communication and issue resolution

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Self-motivated and results-driven with a focus on customer satisfaction

Estimated salary: $50,000 - $70,000 per year.



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