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Customer Service Representative Wanted

2 months ago

Huntington Beach, California, United States Boost Health Insurance Full time
About Boost Health Insurance Agency

Boost Health Insurance Agency is a leading provider of Affordable Care Act (ACA) health insurance plans. We are seeking a highly motivated and detail-oriented Customer Service Agent to join our team.

Job Summary

We are looking for a Customer Service Agent to follow up with our current clients and help resolve any issues they may be experiencing. The ideal candidate will have excellent written and verbal communication skills, be organized and able to multitask, and have a positive attitude.

Key Responsibilities
  • Follow up with current clients to resolve any issues they may be experiencing
  • Provide excellent customer service and support to clients
  • Work closely with the sales team to ensure seamless communication and resolution of client issues
  • Meet or exceed sales targets and performance metrics
  • Stay up-to-date on industry developments and changes in health insurance regulations
Requirements
  • High school diploma or equivalent required
  • 2+ years of customer service experience in a health insurance or related field
  • Excellent written and verbal communication skills
  • Organized and able to multitask
  • Positive attitude and strong work ethic
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer
  • Competitive compensation package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance