Senior Technical Specialist

2 weeks ago


Roseville, Iowa, United States Bauers Intelligent Transportation Inc Full time
Lead Technician Job Overview

We are seeking a **Lead Technician** to oversee the maintenance and troubleshooting of computer systems within outdoor kiosks. This role is ideal for individuals who possess a strong affinity for technology and excel in resolving technical issues.

Key Responsibilities:
  • Install, modify, and repair computer systems and software in outdoor kiosks.
  • Conduct thorough testing to ensure all kiosk components are operational.
  • Exhibit strong problem-solving and troubleshooting capabilities.
  • Demonstrate foundational knowledge of networking principles and operating systems.
  • Effectively prioritize tasks in a dynamic work environment.
  • Commit to delivering exceptional customer service.
  • Collaborate with colleagues to meet shared objectives.
  • Possess expertise in Windows, including software installation, troubleshooting, hardware upgrades, and network configuration.
  • Understand peripherals and hardware such as USB cameras, network devices, touchscreens, and Bluetooth technology.
  • Apply knowledge of electrical fundamentals, including circuits, power units, and wiring.
  • Skilled in installing and replacing display screens and outdoor touch films.
  • Perform routine maintenance tasks, including cleaning, airflow checks, and cooling equipment replacements.
Qualifications:
  • A technical degree in computer science, information systems, or a related discipline.
  • Previous experience in hardware and software maintenance and IT support.
  • Comfortable working with tools, electronics, and computer hardware.
  • Basic networking knowledge is essential.
  • Experience as an AV technician is advantageous.


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