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Senior Banking Specialist

2 months ago

Roseville, California, United States Dexian Full time

Position: Senior Banking Specialist

Industry: Retail Banking

Job Type: Full-time

Compensation: $53K-$55K/Year

Join Our Team

Are you prepared to advance your career in the financial services sector? We are seeking a knowledgeable, proactive, and skilled Senior Banking Specialist to become a vital member of our organization. This position will enable you to leverage your banking expertise and exceptional customer service skills to not only meet but surpass our clients' expectations.

Your Role

As a Senior Banking Specialist, you will extend beyond routine banking operations and play a crucial role in cultivating and sustaining client relationships. You will be tasked with the proficient management of new consumer and intricate business accounts, ensuring a smooth and advantageous banking experience. Your ability to actively cross-sell and advocate for the Bank's offerings will be essential in meeting sales objectives and promoting business expansion.

Key Responsibilities

  • Account Management: Open and oversee both consumer and complex business accounts, providing tailored financial solutions.
  • Sales Initiatives: Proactively identify opportunities for cross-selling and promoting the bank's extensive range of products and services to both new and existing clients.
  • Customer Service Excellence: Deliver outstanding customer service, fostering and enhancing client relationships to improve customer loyalty.
  • Regulatory Compliance: Ensure strict compliance with all banking regulations and policies, including the Bank Secrecy Act, while exercising sound judgment in managing confidential information.
  • Leadership Assistance: Provide supervisory support, manage significant transactions, and offer overrides as needed, demonstrating a high level of accountability and leadership.

Qualifications

  • Experience: A minimum of three years in a banking teller role is required, with advanced experience in managing consumer and complex business accounts.
  • Leadership Skills: Previous supervisory experience is preferred, demonstrating the ability to lead and manage tasks effectively.
  • Customer Relations: Strong interpersonal skills, with at least three years of experience in fostering positive interactions and resolving customer inquiries efficiently.
  • Banking Knowledge: Comprehensive understanding of banking regulations, product offerings, and account management strategies.
  • Technical Skills: Proficiency in Microsoft Office suite (Word, Excel, Outlook) and banking software is essential.
  • Education: A high school diploma or equivalent; further education in finance, business, or related fields is a plus.

What We Offer

  • Competitive salary reflective of your experience and skills.
  • A comprehensive benefits package including health, dental, and vision coverage.
  • Retirement savings plan with company matching to support your future.
  • Generous paid time off and opportunities for professional development.
  • A supportive and enriching work environment where your contributions are valued.

Become Part of Our Future

If you are a banking professional dedicated to delivering exceptional financial services and have a proven track record of exceeding customer expectations, we invite you to consider joining our team.

We are committed to fostering a diverse and inclusive workplace and welcome applications from candidates of all backgrounds.

Dexian is a prominent provider of staffing, IT, and workforce solutions with a global presence. As one of the largest IT staffing companies and the second-largest minority-owned staffing company in the U.S., Dexian was established through the merger of two leading firms. Our platform connects talent, technology, and organizations to achieve transformative results that help everyone reach their goals.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.