Marketing Operations Analyst II

2 weeks ago

Erie, Pennsylvania, United States Erie Insurance Full time
Division or Field Office:

Sales & Marketing Division
Department of Position: Marketing Operations Dept
Work from:
Corporate Office Salary Range:
$60,677.00-$96,925.00*

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant. This position may be eligible for an annual bonus payment.

At Erie Insurance, you are part of a Fortune 500 company and a valued member of a diverse and inclusive team. Our employees work in various locations across multiple states and the District of Columbia.

Benefits That Go Beyond The Basics

We are committed to exceptional service for our customers and employees. Erie Insurance offers an outstanding benefits package, including:
  • Comprehensive health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Minimal contributions to medical and prescription premiums. We currently cover up to 97% of employees' monthly premium costs.
  • Pension plan. We are one of the few Fortune 500 companies to offer a traditional pension plan, with full-time employees vested after five years of service.
  • 401(k) with up to 4% contribution match. This is in addition to the pension plan.
  • Paid time off. Includes vacation, personal days, sick days, bereavement days, and parental leave.
  • Career development opportunities. Including a tuition reimbursement program for higher education and industry certifications.
Additional benefits include company-paid basic life insurance, short- and long-term disability insurance, orthodontic coverage, adoption assistance, fertility and infertility coverage, well-being programs, paid volunteer hours, and matching charitable contributions.

Position Summary

Key Responsibilities:

The role of Marketing Operations Specialist II is crucial in enhancing Marketing's ability to deliver effectively by utilizing technology, processes, vendors, and insights to achieve Marketing objectives.

Key Qualifications:
  • Strong technical expertise
  • Analytical problem-solving skills
  • Experience with Agile methodologies
The Hiring Manager may also consider candidates for a Senior Marketing Operations Specialist position based on the candidate's experience.

This role involves identifying and implementing process enhancements that align with marketing best practices. The Marketing Operations Specialist II collaborates across departments to prioritize and deliver improvements and new capabilities in Marketing's technology landscape. The candidate must thrive in a fast-paced environment, managing multiple projects simultaneously.

Essential Duties and Responsibilities:
  • Collaborates with management to analyze strategies, scopes, calendars, and deliverables for marketing technology initiatives.
  • Contributes to the development of operational plans supporting marketing strategies and ensures ongoing communication across the organization.
  • Documents and streamlines marketing workflows, processes, and best practices, participating in long-term process improvement implementations.
  • Communicates effectively with customers, leaders, and stakeholders through various means, including written and verbal communication.
  • Evaluates new technologies and applications to enhance marketing team performance, managing technical aspects of key marketing systems.
  • Oversees vendor relationships, budgets, contracts, and approvals, seeking opportunities for value-added vendor management services.
The first six duties listed are essential functions of the job.

Competencies:
  • Customer Focus
  • Nimble Learning
  • Values Diversity
  • Collaboration
  • Innovation
  • Decision Quality
  • Accountability
  • Trust Instillation
  • Process Optimization
  • Self-Development
Qualifications:

Minimum Educational and Experience Requirements:
  • Bachelor's degree in marketing, business, finance, management, information systems, or a related field with two years of relevant experience; or
  • Associate's degree in a related field with four years of relevant experience; or
  • High School diploma or GED with six years of relevant experience.
Additional Experience:
  • Proven experience in implementing process improvements.
  • Experience in achieving business outcomes is preferred.
  • Strong technology acumen is preferred.
  • Strong analytical skills with experience in reporting and data analysis are preferred.
  • Familiarity with the insurance industry is preferred.
  • Proficient in word processing, spreadsheet, and presentation software.
  • Occasional travel may be required.
Physical Requirements:
  • Climbing/accessing heights; Rarely
  • Driving; Occasional
  • Lifting/Moving 0-20 lbs; Occasional
  • Lifting/Moving 20-50 lbs; Occasional
  • Ability to move over 50 lbs using lifting aide equipment; Rarely
  • Frequent manual keying/data entry/computer use.
  • Pushing/Pulling/moving objects, equipment with wheels; Rarely
Nearest Major Market: Erie

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