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Cleaning Operations Specialist

2 months ago

Erie, Pennsylvania, United States Altair Real Estate Services Full time

I. OBJECTIVE


The Janitorial Technician plays a vital role within the cleaning team, executing tasks independently on various projects, as well as collaborating within a small group, at designated properties, under the supervision of the Janitorial Manager.


  • Respond promptly to sanitation and cleaning needs at client locations.
  • Carry out routine, urgent, and specialized cleaning assignments as directed.
  • Organize, prioritize, and assign cleaning projects for effective completion over time.
  • Focus on quality, safety, and customer satisfaction in all tasks.
  • Oversee facility conditions, ensuring cleanliness and proper maintenance. Report issues as necessary.

II. RESPONSIBILITIES

The core functions of this position include, but are not limited to:

  • Staff Related Tasks
a. Execute a variety of scheduled and urgent cleaning duties across Altair's property portfolio.

b. Maintain grounds by removing debris, keeping drains clear, and ensuring utilities are accessible and visible.

c. Communicate any concerns and additional support requirements to the Janitorial Manager.

d. Offer training and mentoring opportunities to Janitorial Workers regarding new properties, equipment, and cleaning methodologies.

e. Meet with vendors on-site to provide access, locate utilities, and share site-specific insights.

  • System Related Tasks
a.

Manage tickets in the Altair Computerized Maintenance Management System (CMMS) for all assigned tasks, track receipts, and update time and travel logs.

b. Clock in and out daily and submit time-off requests through the designated system.

c. Record equipment usage on the sign-out board. Ensure all equipment is returned after use, cleaned, and maintained in good condition.

d. Ensure all equipment is returned after use, cleaned, and maintained in good condition.

  • Client & Tenant Related Tasks
a. Deliver exceptional customer service and responsiveness to tenants and property owners.

Perform additional duties as necessary for the efficient operation of the business.

III. QUALIFICATIONS

Education: High School Diploma or equivalent (GED)

Experience: Minimum of 1 year in a similar position.

IV. SPECIAL REQUIREMENTS

  • Basic understanding of effective cleaning practices.
  • Self-motivated and proactive.
  • Customer-service focused.
  • Able to work independently or collaboratively within a small team.
  • Presentable in appropriate uniform with a clean, professional appearance.
6. Capable of managing multiple projects and tasks simultaneously.

  • Vision and hearing correctable to within normal range for effective communication with tenants and contract services.

  • Able to work outdoors in various weather conditions.
  • Capable of working at elevated heights.
  • Able to safely lift up to 50 lbs.
  • Possess a valid driver's license and reliable transportation.

V. EQUIPMENT UTILIZED

  • Cellphone (Altair CMMS, Microsoft Teams, Outlook)
  • Various hand tools, cleaning supplies, and mechanical cleaning equipment.
  • Ladders, scaffolding, and other rigging equipment.

Note: Altair Holdings, LLC reserves the right to modify this job description at any time.