Food Service Operations Manager

2 weeks ago


Oswego, New York, United States Aramark Full time
Job Overview

Aramark Healthcare+ is seeking a skilled Food Service Manager to oversee food and nutrition operations at Oswego Hospital in Oswego, NY. The ideal candidate will assist the Food Service Director in managing patient feeding, retail & catering, and production/culinary operations.

Key Responsibilities
  • Deliver exceptional operational performance by executing Aramark Healthcare+ and regulatory agency standards, monitoring operations, and implementing action plans to ensure optimal food quality and meal service.
  • Drive patient and customer satisfaction through rounding and maintain strong client relationships.
  • Ensure compliance with food safety, sanitation, and workplace safety standards.
  • Manage food costs, procurement, and waste control.
  • Supervise and train Food Service Supervisors and front-line staff on food presentation, quality, cost control, and cash handling.
  • Manage labor, resources, and materials to ensure quality, adequacy of supply, staffing levels, and cost control within budgetary guidelines.
  • Responsible for scheduling and managing food service activities in compliance with Aramark Healthcare+ food service systems.
  • Utilize customer feedback to respond to customer/patient needs and improve services.
Requirements
  • Requires at least 1-2 years of experience in a food service supervisor or management role.
  • Bachelor's degree or equivalent experience.
  • Healthcare food service management experience preferred.
  • Experience managing, motivating, and engaging a large workforce.
  • Proficiency with Microsoft Office programs required.
  • Excellent interpersonal, customer service, and organizational skills required.
  • SERV Safe Certification is a plus.
About Aramark

Aramark is a leading provider of food and facilities services to healthcare, education, and business markets. Our mission is to deliver exceptional service and quality to our clients and customers. We are committed to providing a positive and inclusive work environment for our employees.



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