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Restaurant Operations Manager

2 months ago


Oswego, New York, United States Tully's Tenders Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Tully's Tenders. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, maintaining a clean and safe environment, and ensuring compliance with health and safety regulations.
  • Team Leadership: Lead and develop a team of talented individuals, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Service: Ensure that every customer has an exceptional experience, responding to feedback and concerns in a timely and professional manner.
  • Business Development: Identify opportunities to drive sales growth, improve efficiency, and increase customer satisfaction.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Experience: Minimum of 2 years of restaurant management experience.
  • Skills: Strong leadership and communication skills, ability to multitask, and a passion for delivering exceptional customer service.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for Advancement: A clear path for career advancement and professional development.
  • Collaborative Team Environment: A dynamic and supportive team environment that encourages collaboration and innovation.