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Loan/Collection Officer 3

2 months ago

Juneau, Alaska, United States State of Alaska Full time
Job Summary

We are seeking a highly skilled Loan/Collection Officer 3 to join our team at the State of Alaska. As a key member of our Investments division, you will be responsible for leading and managing a team of collection officers, providing guidance and support, and ensuring that all collection activities are conducted professionally and ethically.

Key Responsibilities
  • Lead and manage a team of collection officers, providing guidance and support to ensure successful debt recovery.
  • Develop and implement effective collection strategies to minimize losses and maximize recoveries.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination.
  • Stay up-to-date with industry trends, laws, and regulations to ensure compliance and best practices.
  • Provide exceptional customer service to internal and external customers, ensuring timely and effective resolution of issues.
Requirements
  • Minimum 5 years of experience in lending, collections, or a related field.
  • Proven track record of success in debt recovery, with a strong understanding of collection laws and regulations.
  • Excellent leadership and communication skills, with the ability to motivate and guide a team.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of Alaskans.