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Loan/Collection Officer 3
1 month ago
We are seeking a highly skilled Loan/Collection Officer 3 to join our team at the State of Alaska. As a key member of our Division of Investments, you will be responsible for leading and managing a team of collection officers, providing guidance and support, and ensuring that all collection activities are conducted professionally and ethically.
Key Responsibilities- Lead and manage a team of collection officers, providing guidance and support to ensure successful debt recovery.
- Develop and implement effective collection strategies to achieve high recovery rates.
- Collaborate with internal stakeholders to resolve escalated issues and ensure compliance with all applicable laws and regulations.
- Provide regular feedback and coaching to team members to improve performance and achieve goals.
- Stay up-to-date with industry trends and best practices to ensure the team is equipped with the latest knowledge and skills.
- Equivalent to a Bachelor's degree in a related field, such as business, finance, or accounting.
- At least 3 years of experience in lending, collections, or a related field.
- Proven track record of success in debt recovery, with a strong understanding of collection laws and regulations.
- Excellent leadership and communication skills, with the ability to motivate and guide a team.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.