Loan/Collection Officer 3

4 weeks ago


Juneau, Alaska, United States State of Alaska Full time
About the Role

This is an exciting opportunity to join the State of Alaska's Division of Investments as a Loan/Collection Officer 3. As a key member of our team, you will play a crucial role in leading and managing a team of collection officers, providing guidance and support, and ensuring that all collection activities are conducted professionally and ethically.

Key Responsibilities
  • Lead and manage a team of collection officers, providing guidance and support to ensure successful debt recovery.
  • Develop and implement effective collection strategies to achieve business objectives.
  • Collaborate with internal stakeholders to resolve escalated issues and ensure compliance with all applicable laws and regulations.
  • Provide regular feedback and coaching to team members to improve performance and achieve goals.
  • Stay up-to-date with industry trends and best practices in lending and debt collection.
Requirements
  • Minimum of 3 years of experience in lending, collections, or a related field.
  • Proven track record of success in debt recovery and team leadership.
  • Strong communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  • Ability to analyze complex financial data and make informed decisions.
  • Knowledge of relevant laws and regulations, including the Fair Debt Collection Practices Act.
What We Offer

As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.



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