Senior Vice President of Technology
7 days ago
We are seeking a highly experienced and skilled Senior Vice President of Technology to lead our infrastructure and operations teams. As a key member of our leadership team, you will be responsible for defining and executing our technical strategy, driving innovation, and ensuring the delivery of high-quality outcomes.
Key Responsibilities- Lead a team of over 200 engineers, managers, and contractors in a remote workforce distributed across the globe.
- Own and execute the technical strategy for achieving 5 nines of availability for our private and public cloud infrastructure, core services, and developer tooling.
- Help application owners understand their responsibilities in achieving 5 nines of availability.
- Define and drive the strategy to enable service owners and teams to gauge and act on service health metrics.
- Scale teams and application teams through increased investment in systems and automations that enable smart people to achieve great outcomes with minimal effort.
- Drive transparency and improvement activities through blameless postmortems and iterative programs.
- Drive multiple high-profile program work streams spanning infrastructure and product engineering teams.
- Identify trends and promote solutions across multiple product areas.
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent training or work experience.
- 18 years of experience in running enterprise-scale services in private and public cloud environments.
- Experience managing live operations for private cloud networks, databases, compute infrastructure, and runtime tooling.
- Experience in capacity forecasting and capacity management in both private and public clouds.
- Experience maturing how engineering organizations manage reactive tech incidents.
- Experience driving large-scale organizational transformation.
- Experience supporting a microservice environment in both private and public clouds.
- Ability to collaborate across multiple teams and drive to success through influence.
- Ability to arbitrate technical discussions and make challenging calls.
- Proven ability to work in a fully remote environment with people across the globe.
At LivePerson, we are proud to be an equal opportunity employer. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued. We are a global company with a presence in multiple countries and a diverse team of talented individuals.
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