District Manager

5 days ago


Phoenix, Arizona, United States El Pollo Loco Full time
Job Summary

We are seeking a highly skilled and experienced District Manager to lead our restaurant operations in a specific geographic area. As a key member of our management team, you will be responsible for driving sales and budgetary targets, ensuring exceptional customer service, and maintaining operational standards in compliance with federal, state, and local laws.

Key Responsibilities
  • Lead and manage multiple restaurants in a geographic area, ensuring achievement of sales and budgetary targets.
  • Drive and deliver exceptional customer service, preserving brand integrity of restaurant facilities.
  • Establish and maintain operational standards, including food quality, food safety, and restaurant safety.
  • Coach, develop, and support management team members, including General Managers, Assistant Managers, and Shift Leaders.
  • Conduct regular visits to restaurants to evaluate operational compliance and provide feedback and guidance.
  • Manage and evaluate restaurant operations to ensure Company standards and performance targets are achieved.
  • Utilize available reports to analyze sales, profit, and budgetary results, providing timely feedback and direction to restaurant management.
  • Exercise discretion in addressing changing demands of the business and provide effective and timely resolution to guest and employee complaints.
Requirements
  • High school diploma or equivalent required, BA/BS degree preferred.
  • 5+ years prior General Management experience required, 3+ years QSR experience as a District Manager preferred.
  • Track record of success in leading, managing, coaching, and developing high-performance teams.
  • Current driver's license required, current ServSafe certification required.
What We Offer

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven leader with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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