Healthcare IT Sales Manager

2 days ago


Atlanta, Georgia, United States WebMD Full time
Job Title: Manager of Account Management

WebMD Ignite is seeking a highly skilled and experienced Manager of Account Management to lead our high-performing team of Account Managers. As a key member of our organization, you will be responsible for driving customer retention, growth, and satisfaction for our Patient Engagement customers.

Key Responsibilities:
  • Lead a team of Account Managers to achieve annual retention rate quotas, revenue expansion targets, and maintain client satisfaction within a specified list of accounts.
  • Direct the development of Account Managers to support reaching sales quotas and client satisfaction goals.
  • Travel with Account Managers to meet with key decision makers and influencers to build relationships and drive business growth.
  • Collaborate with the Director of Account Management and other key stakeholders to understand and resolve critical issues.
  • Develop and implement account management team vision and strategy in conjunction with senior leadership and finance personnel to meet sales quotas.
  • Work with Account Managers to develop client-specific account plans and monitor program/product/service delivery to ensure contract requirements and client expectations are met.
  • Partner with internal teams to help define client requirements, identify client's most pressing problems, and understand industry trends and hot button issues in support of product/content development and updates.
  • Manage the team's activities/key metrics via Salesforce and complete other administrative tasks in a timely manner.
Requirements:
  • Bachelor's degree in a business-related field such as health, communications, or business management from a four-year college or university.
  • At least five years of experience in healthcare IT sales/account management or equivalent combination of education and experience with a focus on account management.
  • Two years or more experience building and managing high-performance individuals and teams preferred.
  • Experience in the Digital patient engagement space preferred.
Travel Requirements:

Some travel required, approximately 10-25% of the time.

Salary Range: $110,000 - $130,000


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