Community Director

3 weeks ago


Nashville, Tennessee, United States RangeWater Real Estate Full time
Job Summary

We are seeking a highly skilled and experienced Community Director to join our team at RangeWater Real Estate. As a key member of our property operations team, you will be responsible for overseeing the day-to-day operations of our apartment communities, ensuring exceptional resident satisfaction, and driving business growth.

Key Responsibilities
  • Financial Management: Analyze and evaluate financial statements, review current and projected marketing information, and access operational reports to establish historic and predict performance patterns.
  • Revenue Growth: Set rent rates, ensure rent and fees are collected and posted in a timely manner, make financial bank deposits, and prepare and review monthly financial status reports.
  • Vendor Management: Approve and submit invoices from vendors, contractors, and service providers for payment, reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
  • Lease Enforcement: Oversee the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees, and other charges as allowable and stated in the terms of the lease.
  • Market Analysis: Gather, analyze, and interpret current market and economic trends that may impact the property, and implement short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
  • Resident Satisfaction: Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
  • Property Inspections: Conduct regular property inspections in person and take appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
  • Team Supervision: Supervise property staff face-to-face by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
  • Client Relations: Assist in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed.
  • Reporting and Compliance: Complete various accounting, financial, administrative, and other reports and perform other duties as assigned or as necessary, while following established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility.
Requirements
  • Education: High school diploma or GED equivalent.
  • Experience: 5 years of experience as a manager of multi-family product.
  • Skills: Property management, sales, marketing, and customer service background, with the ability to work in a stressful environment and work peacefully with co-workers and residents.


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