Guest Services Representative

2 weeks ago


Austin, Texas, United States McDonald's Full time
About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Provide exceptional customer service and respond to guest inquiries in a timely and professional manner.
  • Work collaboratively with the restaurant team to ensure seamless service delivery and maintain a clean and safe environment.
  • Participate in ongoing training and development to enhance skills and knowledge in customer service, food safety, and restaurant operations.
  • Contribute to achieving sales and customer satisfaction goals by promoting menu items, handling customer complaints, and providing feedback to the team.
What We Offer
  • A competitive hourly rate and opportunities for advancement within the company.
  • A comprehensive training program to develop your skills and knowledge in customer service, food safety, and restaurant operations.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.
  • Opportunities for professional growth and development through ongoing training and education.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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