Guest Service Representative

1 week ago


Austin, Texas, United States KRISHNA AUSTIN LLC Full time
Job Summary

We are seeking a skilled Guest Service Agent to join our team at KRISHNA AUSTIN LLC.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register and assign rooms to guests in a timely and efficient manner.
  • Confirm phone and online reservations, ensuring accuracy and attention to detail.
  • Respond to guest needs, requests, and complaints in a professional and courteous manner.
  • Collect payment from departing guests, maintaining a high level of customer satisfaction.
  • Maintain accurate records of occupied rooms and guests, ensuring seamless communication with designated departments.
Requirements
  • Previous experience in customer service, front desk service, or related fields.
  • Ability to build rapport with guests, providing exceptional service and ensuring a positive experience.
  • Strong organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Excellent written and verbal communication skills, with the ability to communicate effectively with guests and colleagues.

Why Work with Us?

At KRISHNA AUSTIN LLC, we value our employees and offer a dynamic work environment that fosters growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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