Senior Patient Financial Services Coordinator

1 day ago


Hicksville, New York, United States SNCH Full time

Job Summary

The Supervisor of Patient Financial Services plays a critical role in maximizing reimbursement for services provided by Mount Sinai South Nassau while ensuring timely cash flow. This position is responsible for facilitating patients and/or their families with payments and assisting them with financial hardship in the most cost-effective means possible.

Key Responsibilities

  • Coordinates patient financial services operations to ensure compliance with hospital and departmental objectives.
  • Develops and implements strategies to increase revenue and reduce bad debt.
  • Provides exceptional customer service to patients and their families, addressing financial concerns and providing solutions.
  • Collaborates with cross-functional teams to optimize patient financial services processes and improve patient satisfaction.
  • Analyzes financial data to identify trends and areas for improvement, making recommendations to senior leadership.

Requirements

  • High school graduation or equivalent required.
  • Knowledge of third-party insurance billing regulations, requirements, and collection procedures.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.

Working Conditions

  • Extensive periods of time sitting and using a computer.
  • Personal Protective Equipment (PPE) worn as needed.


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